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Associate of Science in Healthcare Management

Perform secretarial duties utilizing specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.

  • Answer telephones, and direct calls to appropriate staff.
  • Schedule and confirm patient diagnostic appointments, surgeries and medical consultations.
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  • Operate office equipment such as voice mail messaging systems, and use word processing, spreadsheet, and other software applications to prepare reports, invoices, financial statements, letters, case histories and medical records.
  • Complete insurance and other claim forms.
  • Interview patients to complete documents, case histories, and forms such as intake and insurance forms.
  • Receive and route messages and documents such as laboratory results to appropriate staff.
  • Compile and record medical charts, reports, and correspondence, using typewriter or personal computer.
  • Transmit correspondence and medical records by mail, e-mail, or fax.
  • Maintain medical records, technical library and correspondence files.

 

Associate of Science in Healthcare Management: Herzing University

Associate of Science in Healthcare Management - Herzing University